AI in Action: How Artificial Intelligence Is Delivering Operational Efficiency and Societal Impact
- Iqbal Bedi
- Apr 2
- 3 min read
Updated: Apr 4
This is the final article in our three-part series exploring the impact of the UK Government’s AI Opportunities Action Plan, a 50-point blueprint for making AI a practical tool for economic growth and public service transformation.
In Part 1, we explored the scale of infrastructure needed to support AI—forecasting a threefold increase in data centre capacity by 2030.
In Part 2, we focused on the policy implications, from planning and energy infrastructure to digital sustainability.
Now, in Part 3, we turn our attention to where AI is already delivering value—on the ground, in frontline services, local government, and business.
AI is Being Used Not Just To Automate—But To Enhance
Across the UK, AI is being used not just to automate—but to enhance. It’s helping teams make faster data-driven decisions, reduce manual workloads, and intervene earlier in ways that benefit people, communities, and services. Here are some of the most tangible examples from agriculture, local authorities and SMEs.
AI Isn’t Coming—It’s Here. And It’s Already Delivering
While discussions around AI often focus on what’s coming next, these examples show that AI is already here. It’s being used today in agriculture, councils, care workers, teachers, and SMEs—not as a headline technology, but as a practical tool to:
✅ Save time.
✅ Improve decisions.
✅ Optimise public resources.
✅ And deliver better outcomes.
What was once experimental is now quietly embedded into everyday processes—with real, measurable benefits.
AI Is Only as Smart as the Infrastructure Behind It
While the gloss of AI is attractive, it's important to remember that AI is only as effective as the infrastructure it runs on.
Whether it's public or private cellular networks, fixed broadband, or other forms of wireless connectivity, the foundation for AI is data—and that data must be captured and transmitted reliably. This depends on:
Digital connectivity infrastructure, including 4G, 5G, fibre, and wireless networks.
Local sensors and smart devices to collect data on-the-ground, and
Edge and cloud platforms to process, interpret, and apply AI to that data.
Local authorities play a critical role. From deploying sensors on their assets to enabling connectivity across public spaces, councils are uniquely placed to lay the foundations for AI-enabled services. Without that foundation, AI can't deliver on its potential.
AI Offers Real Opportunities to Rethink What’s Possible
Whether you're:
A local authority seeking efficiency and better resident engagement.
An investor or operator considering where next for infrastructure growth.
A technology provider solving problems with data and AI.
Or an SME trying to work smarter with less…
…AI offers real opportunities to rethink what’s possible.
From Infrastructure to Impact
Throughout this series, we’ve shown how AI is reshaping the UK’s digital landscape—from the need for infrastructure investment and policy leadership to delivering tangible public and economic benefits.
But to scale these benefits, we need to ensure:
➡️ The right infrastructure is in place,
➡️ AI tools are deployed with purpose and inclusion in mind, and
➡️ Councils, service providers, and businesses are supported with the skills, funding, and insights to innovate responsibly.
Explore More Than Just AI
Intelligens Consulting tracks emerging trends across a broad range of sectors and technologies. Through our Horizon Scanning Service, our Research Practice delivers monthly insights to help public sector leaders stay ahead.
If you're a local authority, infrastructure provider, SME or investor looking to better understand where AI fits into your strategy, Intelligens Consulting is here to help. We combine sector expertise with a deep understanding of digital technologies to help you turn ideas into action, and actions into impact.
📩 Get in touch with us to explore how AI and digital infrastructure can shape the future of your services and communities.
Email: info@intelligensconsulting.com | Website: www.intelligensconsulting.com
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